Every Channel. One Platform.
Built for South African business.
Reach your customers where it matters—email, WhatsApp, SMS, phone, or all at once.
Powerful APIs, smart automations, real local support.
One Platform, Every Channel
Built for real business needs
Ecommerce
Order updates, abandoned cart reminders, and after-sales support.
Call Centers
Omni-channel tickets, recording, escalation, and CRM integration.
App Developers
Drop-in notifications, multi-factor auth, & in-app chat.
Critical Alerts
Multi-channel failover for urgent, time-sensitive comms.
Effortless Enterprise Integration & Event-Driven Messaging
Softennect is built to seamlessly connect with complex business platforms—like monitoring, dispatch, or incident management systems. Automate WhatsApp, SMS, email, and phone notifications based on **real-time events, triggers, or system workflows**.
We offer direct, secure API integration, hands-on technical support, and white-glove onboarding to ensure your business-critical messages always reach the right people—instantly.
Real-Time Triggers
Trigger automated communications directly from business events, alarms, or system updates—no manual steps needed.
Secure & Customizable
Enterprise-grade security, granular control, and custom integration for your unique operational needs.
Plug & Play Integration for Your Website
Instantly enhance your website’s communication with Softennect’s plugins for 
WordPressand 
Shopify.
Send WhatsApp order confirmations, payment reminders, contact form leads, and marketing notifications—directly from your store or business site.
WordPress Plugin
Turn every contact form lead into a WhatsApp, SMS, or email conversation—instantly, reliably, securely.
Shopify Plugin
Send WhatsApp order confirmations, payment reminders, abandoned cart alerts, and more—all from your Shopify store.
Effortless Marketing & Broadcast Campaigns
Reach your entire customer base—or just a targeted segment—with personalized, trackable WhatsApp, SMS, and email campaigns.
Softennect makes it easy to launch, monitor, and optimize broadcast campaigns for promos, alerts, newsletters, and more—right from your dashboard, with compliance and deliverability built-in.
One-Click Broadcasts
Schedule or trigger WhatsApp, SMS, and email marketing campaigns from one place—track opens and engagement in real time.
Segmentation & Compliance
Target specific audiences, manage opt-ins, and stay POPIA-compliant—zero hassle.
What our clients say
“Softennect completely transformed our customer engagement. Onboarding was instant, support was local, and costs dropped overnight.”
— Major Retail Brand“One API, every channel, no vendor lock-in. Our developers loved the docs and custom integration support.”
— SaaS Startup CTOFrequently Asked Questions
How fast is onboarding?
Get started in minutes. Full API access, instant WhatsApp/SMS/email setup, and personal onboarding for larger teams.
Is Softennect secure and private?
Yes. All comms are encrypted in transit and at rest, with strict privacy. We are fully POPIA & GDPR-ready.
Can you build custom integrations for us?
Absolutely! Our dev team will work with you to connect any legacy or custom system.
Where is your infrastructure hosted?
Locally in South Africa—your data never leaves the region unless you want it to.
Contact Us
Reach out to our team for a live demo, technical queries, or to get started.
Ready to Connect with Your Customers?
Join South African businesses that trust Softennect to reach their customers across every channel. Get started with a demo today.