WhatsApp API

Everything you need to automate and scale your WhatsApp Business communications

Send messages, manage templates, track delivery status, and integrate webhooks

Need help? Contact support@softennect.com or open a ticket from your dashboard.

API Channels

API Endpoints

Authentication

All API requests require authentication using your API key

API Key

Include your API key in the Authorization header for all requests:

Authorization: Bearer sk_live_1234567890abcdef1234567890abcdef12345678
Security: Keep your API key secure and never expose it in client-side code. Use environment variables in production.

Send Message

Send one-way or two-way messages with text, media, or interactive content

POST
/v1/whatsapp/send

Request Body

{
  "to": "+27123456789",
  "type": "text",
  "text": {
    "body": "Hello! Your order #12345 has been confirmed and will be delivered tomorrow."
  },
  "preview_url": false,
  "messaging_product": "whatsapp"
}

Response

{
  "messaging_product": "whatsapp",
  "contacts": [
    {
      "input": "+27123456789",
      "wa_id": "27123456789"
    }
  ],
  "messages": [
    {
      "id": "wamid.HBgNMjcxMjM0NTY3ODkV"
    }
  ]
}

cURL Example

curl -X POST https://api.softennect.com/v1/whatsapp/send \
  -H "Authorization: Bearer sk_live_1234567890abcdef1234567890abcdef12345678" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+27123456789",
    "type": "text",
    "text": {
      "body": "Hello! Your order #12345 has been confirmed."
    }
  }'

Node.js Example

const response = await fetch('https://api.softennect.com/v1/whatsapp/send', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer sk_live_1234567890abcdef1234567890abcdef12345678',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    to: '+27123456789',
    type: 'text',
    text: {
      body: 'Hello! Your order #12345 has been confirmed.'
    }
  })
});

const data = await response.json();
console.log(data);
Pro tip: Use the preview_url parameter to control link previews. Set to false for better performance when sending URLs.